by Alex Robson | Jul 2, 2020
Follow our top tips to manage lost property appropriately Life during the COVID-19 lockdown has been unlike anything most of us have experienced before. We’ve had to take significant precautions to ensure the safety of ourselves and those around us, including closing...
by Meg Bailey | Jan 23, 2020
After yet another decline in footfall to shopping centres over the festive period, NotLost highlight that enhancing customer experience might be the answer The run-up to Christmas is a tantalising time in the retail industry. High street stores and shopping centres...
by Sam Nash | Jan 14, 2019
A new opportunity for excellent customer service With shopping centres introducing magic mirrors, fast lanes and bespoke bargains into their immersive shopping centre experience, shoppers’ expectations of what counts as excellent customer service are changing. A...
by Sam Nash | Dec 13, 2018
% of buyers are willing to pay more for a great customer experience % point to customer experience as an important factor in purchasing decisions % find a positive experience with a brand to be more influential than great advertising – Source (SuperOffice)...
