by NotLost Press | Jan 14, 2019
A new opportunity for excellent customer service With shopping centres introducing magic mirrors, fast lanes and bespoke bargains into their immersive shopping centre experience, shoppers’ expectations of what counts as excellent customer service are changing. A...
by NotLost Press | Dec 13, 2018
% of buyers are willing to pay more for a great customer experience % point to customer experience as an important factor in purchasing decisions % find a positive experience with a brand to be more influential than great advertising – Source (SuperOffice)...