Transform your lost and found process with NotLost

For staff working in the hotel industry, large volumes of lost property and affiliated enquiries are a familiar sight. NotLost empowers organisations to modernise their lost property process, shredding the time it takes to find and return items by up to 80%. Free up time for your staff and allow them to focus on other value adding work, whilst at the same time delivering a memorable guest experience.

Key benefits

Ensure an excellent guest experience

Return more lost items and leave a lasting, positive impression

Simple, intuitive platform  

Register items in under 10 seconds, using image recognition software

Recoup costs 

Use our Customer Invoicing Service to easily recover the costs associated with handling and returning lost property

Hotel lost property software hospitality industry

Search and compare

Search platform with keywords, room numbers, images and suggestions

Secure and transparent  

Platform offers full digital audit trail and password protected access

Real-time visibility

Across multiple access points (e.g security, concierge, house-keeping)

Alton Towers Resort Logo

“The system has proved invaluable for us in terms of reducing the staff time and angst that was absorbed in managing lost property. It has improved our guest experience post-visit.”

Senior Head Housekeeper, Alton Towers Resort Hotel

Our industry leading clients trust our
expert solution. Want to know why?