NotLost is the quick and simple way for transport companies to manage lost and found

The simplicity and security of our lost and found software make it an essential tool for transport companies. Improve security, passenger experience and save valuable staff time – no more manually logging items and physically searching through piles of lost property. Handle lost property enquiries promptly and accurately to ensure positive passenger experience.

Key benefits

Quick and simple

to register items using image recognition software

Fast and accurate  

management of enquiries with custom-built website lost report forms 

Delight your passengers

by offering an excellent service at what is often a distressing time

lost property software for transport companies train and bus

Bespoke lost report form

Allow guests to report lost items online 24/7

Save valuable time  

Streamline the process and improve efficiency by reducing the number of time-consuming calls and emails

Keep customers updated

Simple lost report forms within the platform automatically send confirmation emails and case reference numbers to your guests

Improve sustainability

by sending all unclaimed items to NotLost for ethical recycling

Secure and transparent  

platform with full digital audit trail and password protected access

Ensure compliance

around handling passenger data and items that contain personal information


“Managing lost property across a large fleet that is always moving can be challenging at the best of times. NotLost simplifies that job and frees up our colleagues to get on with value-adding work.”

Head of Customer Experience, Oxford Bus Company

Our industry leading clients trust our expert solution. Want to know why?