The easy way for universities to manage lost and found
“Honestly if I could give it more than 10/10 I would.”
Security Supervisor | UCL
Dealing with lost and found is an ongoing nuisance for your teams, absorbing valuable time and energy. It’s also a sensitive area for students that risks causing angst and harming student satisfaction.
“After battling with our unsuitable Lost Property system which was localised & paper based, but most of all ineffectual, I started looking for a digital solution. Several were available & from the onset NotLost stood out above the rest.”
Ian Crawshaw, Security Training Officer| University of Leeds
See how our lost and found software supports leading universities
Security & compliance
A clear end-to-end audit trail with tiered user access and full GDPR compliance.
Quick upload
Register items in seconds with image recognition software, ensuring accurate and consistent data.
End-to-end enquiry handling
Handle student enquiries with speed and ease using real-time searching across the entire campus.
Put your students first
Online lost report forms and automated emails ensure an excellent service for students, keeping them informed and reassured.
Matching engine
The system will suggest and rank matches, freeing up staff time and enabling proactive enquiry response.
Self-service checkout
Students can select and confirm their own return options, ensuring a modern and mobile service.
Easy training & adoption
With our dedicated customer success and sales team and a simple to use platform, you’ll be up and running in no time.
Report, review, succeed
View detailed reports to make data driven decisions, and carry out reviews with our customer success team.
77% less time spent managing lost and found
“We had to deal with large volumes of lost property using an in-house manual process. The NotLost platform is a much better resource & increases staff productivity.”
Campus Services Administration Manager | University of Reading
NotLost helps teams of all sizes to handle lost and found with speed and ease
Put your students first
Online lost report forms, automated emails and powerful searching help you to respond promptly and accurately to enquiries and enhance the student experience.
Improve team efficiency
Quick item registration, suggested matches and visibility across multiple campus buildings enable your team to get the job done faster.
Provide visibility for management
Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.
NotLost simplifies and automates the dull, but essential, tasks behind lost and found management. Enable your team to do the job with speed and ease and get peace of mind that you and your team are doing the right thing for your students.
“Its simple concept and ease of use understates the power of scalability the system offers.”
Steve Sloan | Procurement manager | University of Leeds
“We chose the NotLost platform as it will allow us to return more items & crucially, represents a student focussed & oriented system.”
Campus Services Administration Manager | University of Reading
“The system is helping us return more items to students, faster. The ability for them to report items lost online has been a hugely beneficial feature.”
Security Projects Manager | UCL
“We spoke to some of NotLost’s customers who all said how well the platform worked for them. The simplicity of the system and the friendly, efficient communication with the team was also a deciding factor.”
Receptionist | University of Exeter
“The system has proved invaluable for us in terms of reducing the staff time and angst that was absorbed in managing lost property.”
NotLost Venue Administrator | University College London
“Training was given to suit our needs and timings. Follow up/ongoing help is always readily available.”
Head Receptionist | Penryn Campus & Falmouth University
Call +44 208 8037 3972
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