The easy way for transport operators to manage lost and found

Deliver an excellent passenger experience, free up valuable staff time and return more items with our lost and found software

NotLost win TfL contract to replace Europe’s largest lost property system

March 8th 2022

New intelligent, cloud-based solution to be introduced across Transport for London. It will cover the entire underground, train and bus network of more than 400 sites and will transform the lost property experience for millions of customers and thousands of TfL staff, increasing efficiency and ensuring more items can be returned. More...

“We were looking for an agile partner and were impressed with NotLost’s ability to listen to our pain-points, then quickly deliver custom features and improvements.”

Elizabeth Allen | Operations at Bolt

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Dealing with lost and found is an ongoing nuisance for your team, absorbing valuable time and energy. It’s also a sensitive area that risks harming passenger satisfaction and generating complaints. That’s why leading transport operators use NotLost to free up time and deliver world-class passenger experience in this often overlooked area.
NotLost – The leading lost and found software for ride-hailing and taxis
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NotLost – The leading lost and found software for mass transport
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See how our lost and found software supports leading transport operators

NotLost simplifies and automates the tasks you hate. Enable your team to do the job with speed and ease and get peace of mind that you and your team are doing the right thing for your passengers.  

Reassure customers with notlost

Simple and reassuring for your passengers

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Generate positive feedback and reviews

Lost and found free up time

Free up valuable time

NotLost automate manual tasks

Automate manual tasks

Respond to audits and reports

Respond to internal and external audits

NotLost visibility for management

Improve visibility for management

oxford bus company logo with notlost

80% of time saved managing lost and found enquiries

“NotLost is another way of ensuring we provide a first-class service for our passengers, while also improving our internal operational efficiency.”

Head of Customer Experience | Oxford Bus Company

80% of time saved managing lost and found enquiries

“NotLost is another way of ensuring we provide a first-class service for our passengers, while also improving our internal operational efficiency.”

Head of Customer Experience | Oxford Bus Company

oxford bus company logo with notlost

NotLost helps teams of all sizes to handle lost and found with speed and ease

Put your passengers first

Online lost report forms, powerful searching and automated emails help you to respond promptly and accurately to enquiries and enhance the passenger experience.  

NotLost lost and found report form customer checkout
NotLost lost and found software reports dashboard

Improve team efficiency

Quick item registration, suggested matches and visibility across multiple depots and stations enable your team to get the job done faster. 

Provide visibility for management

Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing. 

NotLost lost and found software reports dashboard

NotLost helps teams of all sizes to handle lost and found with speed and ease

NotLost lost and found report form customer checkout

Put your passengers first

Online lost report forms, powerful searching and automated emails help you to respond promptly and accurately to enquiries and enhance the passenger experience.  

NotLost lost and found software reports dashboard

Improve team efficiency

Quick item registration, suggested matches and visibility across multiple depots and stations enable your team to get the job done faster. 

NotLost lost and found software reports dashboard

Provide visibility for management

Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.

Transform the way your transport operator manages lost and found