
Transform your lost and found process
Reassure your customers, save time & money and return more items of lost property with our lost and found software.

Transform your lost and found process
Reassure your customers, save time & money and return more items of lost property with our lost and found software.







“The NotLost system is very customer friendly and has generated very positive reviews from both my customers and staff.”
Head of Security | UCL
“The NotLost system is very customer friendly and has generated very positive reviews from both my customers and staff.”
Head of Security | UCL



Software to manage lost and found with speed and ease
Watch our video to find out more.
How our lost and found software helps leading UK brands
Lost and found management is a nuisance for staff and frustrating for customers. NotLost helps you get the job done with speed and ease, simplifying and automating the tasks you hate. This enables your team to respond quickly to customers and return more items, delivering an excellent customer experience.

Simple and reassuring for your customers

Generate positive feedback and reviews

Free up valuable time

Automate manual tasks

Respond to internal audits

Improve visibility for management
68% of time saved managing lost and found
“NotLost offers us a modern solution to managing our lost property processes. It was simple to implement, is easy to use and saves significant time and hassle for our team.”
Sales & Customer Services Manager | Alton Towers

What does NotLost do?
Quickly register items by taking a photo, review suggested matches and respond promptly to enquiries. Establish a clear customer journey and enable your customers to manage their own returns, all on a secure digital platform with improved controls and visibility.

Customer service
Quickly register items by taking a photo, review suggested matches and respond promptly to enquiries

Team efficiency
Establish a clear customer journey and enable your customers to manage their own returns

Reporting & security
View detailed reports and adhere to GDPR requirements on a secure digital platform with improved controls and visibility
NotLost is transforming lost and found management from a recurring problem into a fast and simple process for businesses. Free up valuable staff time, return more items of lost property and deliver an excellent customer experience.
Explore our industry insights and customer success stories
Managing lost and found across a large network
How can NotLost help you with those tricky enquiries that come in centrally? Central contact centres play an important customer service role for...
Bolt sets new standard with innovative lost and found process
NotLost has partnered with Bolt, the leading European mobility platform, to help reunite 2 million London riders with lost items.Bolt is the leading...
Hyatt Regency London – The Churchill introduces new innovative lost property solution
Our latest case study explores how the leading luxury hotel has upgraded guest experience Featured image source: Hyatt Regency London - The...