Everything you need to deliver an excellent lost and found service

Quickly register items by taking a photo, review suggested matches and respond promptly to enquiries, establish a clear customer journey and enable your customers to manage their own returns, all on a secure digital platform with improved controls and visibility.

Deliver an excellent lost and found service, leaving a lasting good impression

 

✔ Online lost report forms

Simple web forms enable visitors to report something missing, anytime anyplace

✔ Automated emails 

Automatic outbound communications keep your visitors informed and reassured

✔ Powerful searching 

Improve response time and provide accurate information for your customers 

✔ Return options 

Confirm collection instructions or send invoices for postal returns, all at the click of a button

✔ Customer self-checkout 

Customers can pay and select from a range of postage options, giving them choice and flexibility

NotLost image upload on lost and found platform

Deliver an excellent lost and found service, leaving a lasting good impression

 

NotLost image upload on lost and found platform
✔ Online lost report forms

Simple web forms enable visitors to report something missing, anytime anyplace

✔ Automated emails 

Automatic outbound communications keep your visitors informed and reassured

✔ Powerful searching 

Improve response time and provide accurate information for your customers

✔ Return options 

Confirm collection instructions or send invoices for postal returns, all at the click of a button

✔ Customer self-checkout 

Customers can pay and select from a range of postage options, giving them choice and flexibility

NotLost lost and found software reports dashboard

Save time and reduce hassle for your team

✔ Quick registration

Image recognition software lets you register found items in just a couple of seconds

✔ Matching engine 

Automatically compare and suggest lost and found matches, meaning you don’t have to

✔ Automate workflows 

Common process steps and outbound emails have been automated

✔ Real time visibility 

Access the same information from multiple sites and service points

✔ Powerful searching 

Effortlessly handle enquiries by searching for things like keywords, dates and location

✔ Configurable item fields 

Customise the platform to suit your needs

✔ Customer self service 

Spend less time processing returns and handling payments 

Save time and reduce hassle for your team

 

NotLost platform lost and found items
✔ Quick registration

Image recognition software lets you register found items in just a couple of seconds

✔ Matching engine 

Automatically compare and suggest lost and found matches, meaning you don’t have to

✔ Automate workflows 

Common process steps and outbound emails have been automated

 

✔ Real time visibility 

Access the same information from multiple sites and service points

✔ Configurable item fields 

Customise the platform to suit your needs

✔ Powerful searching 

Effortlessly handle enquiries by searching for things like keywords, dates and location

✔ Customer self service 

Spend less time processing returns and handling payments 

Get peace of mind by improving internal controls and visibility

✔ Reports 

View detailed management reports and share meaningful insights with your team

✔ Digital history 

Item and user history supports audits, investigations and complaints 

✔ User roles 

Assign roles to users and control access to suit your needs 

✔ Secure customer records 

Ensure GDPR compliance when handling personal data

NotLost lost and found software reports dashboard

Get peace of mind by improving internal controls and visibility

 

NotLost lost and found software reports dashboard
✔ Reports 

View detailed management reports and share meaningful insights with your team 

 

✔ Digital history 

Item and user history supports audits, investigations and complaints

 

✔ User roles 

Assign roles to users and control access to suit your needs

✔ Secure customer records 

Ensure GDPR compliance when handling personal data