Everything you need to deliver an excellent lost and found service
Quickly register items by taking a photo, review suggested matches and respond promptly to enquiries, establish a clear customer journey and enable your customers to manage their own returns, all on a secure digital platform with improved controls and visibility.
Deliver an excellent lost and found service, leaving a lasting good impression
✔ Online lost report formsSimple web forms enable visitors to report something missing, anytime anyplace
✔ Automated emailsAutomatic outbound communications keep your visitors informed and reassured
✔ Powerful searchingImprove response time and provide accurate information for your customers |
✔ Return optionsConfirm collection instructions or send invoices for postal returns, all at the click of a button
✔ Customer self-checkoutCustomers can pay and select from a range of postage options, giving them choice and flexibility |
Deliver an excellent lost and found service, leaving a lasting good impression
✔ Online lost report forms
Simple web forms enable visitors to report something missing, anytime anyplace
✔ Automated emails
Automatic outbound communications keep your visitors informed and reassured
✔ Powerful searching
Improve response time and provide accurate information for your customers
✔ Return options
Confirm collection instructions or send invoices for postal returns, all at the click of a button
✔ Customer self-checkout
Customers can pay and select from a range of postage options, giving them choice and flexibility
Save time and reduce hassle for your team
✔ Quick registrationImage recognition software lets you register found items in just a couple of seconds
✔ Matching engineAutomatically compare and suggest lost and found matches, meaning you don’t have to
✔ Automate workflowsCommon process steps and outbound emails have been automated
✔ Real time visibilityAccess the same information from multiple sites and service points |
✔ Powerful searchingEffortlessly handle enquiries by searching for things like keywords, dates and location
✔ Configurable item fieldsCustomise the platform to suit your needs
✔ Customer self serviceSpend less time processing returns and handling payments
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Save time and reduce hassle for your team
✔ Quick registration
Image recognition software lets you register found items in just a couple of seconds
✔ Matching engine
Automatically compare and suggest lost and found matches, meaning you don’t have to
✔ Automate workflows
Common process steps and outbound emails have been automated
✔ Real time visibility
Access the same information from multiple sites and service points
✔ Configurable item fields
Customise the platform to suit your needs
✔ Powerful searching
Effortlessly handle enquiries by searching for things like keywords, dates and location
✔ Customer self service
Spend less time processing returns and handling payments
Get peace of mind by improving internal controls and visibility
✔ ReportsView detailed management reports and share meaningful insights with your team
✔ Digital historyItem and user history supports audits, investigations and complaints |
✔ User rolesAssign roles to users and control access to suit your needs
✔ Secure customer recordsEnsure GDPR compliance when handling personal data |
Get peace of mind by improving internal controls and visibility
✔ Reports
View detailed management reports and share meaningful insights with your team
✔ Digital history
Item and user history supports audits, investigations and complaints
✔ User roles
Assign roles to users and control access to suit your needs
✔ Secure customer records
Ensure GDPR compliance when handling personal data