Everything you need to deliver an excellent lost and found service

Quickly register items by taking a photo, review suggested matches and respond promptly to enquiries, establish a clear customer journey and enable your customers to manage their own returns, all on a secure digital platform with improved controls and visibility.

Deliver an excellent lost and found service, leaving a lasting good impression

 

✔ Online lost report forms

Simple web forms enable visitors to report something missing, anytime anyplace

✔ Automated emails 

Automatic outbound communications keep your visitors informed and reassured

✔ Powerful searching 

Improve response time and provide accurate information for your customers 

✔ Return options 

Confirm collection instructions or send invoices for postal returns, all at the click of a button

✔ Customer self-checkout 

Customers can pay and select from a range of postage options, giving them choice and flexibility

NotLost image upload on lost and found platform

Deliver an excellent lost and found service, leaving a lasting good impression

 

NotLost image upload on lost and found platform
✔ Online lost report forms

Simple web forms enable visitors to report something missing, anytime anyplace

✔ Automated emails 

Automatic outbound communications keep your visitors informed and reassured

✔ Powerful searching 

Improve response time and provide accurate information for your customers

✔ Return options 

Confirm collection instructions or send invoices for postal returns, all at the click of a button

✔ Customer self-checkout 

Customers can pay and select from a range of postage options, giving them choice and flexibility

Save time and reduce hassle for your team

 

NotLost platform lost and found items
✔ Quick registration

Image recognition software lets you register found items in just a couple of seconds

✔ Matching engine 

Automatically compare and suggest lost and found matches, meaning you don’t have to

✔ Automate workflows 

Common process steps and outbound emails have been automated

 

✔ Real time visibility 

Access the same information from multiple sites and service points

✔ Configurable item fields 

Customise the platform to suit your needs

✔ Powerful searching 

Effortlessly handle enquiries by searching for things like keywords, dates and location

✔ Customer self service 

Spend less time processing returns and handling payments 

NotLost lost and found software reports dashboard

Save time and reduce hassle for your team

✔ Quick registration

Image recognition software lets you register found items in just a couple of seconds

✔ Matching engine 

Automatically compare and suggest lost and found matches, meaning you don’t have to

✔ Automate workflows 

Common process steps and outbound emails have been automated

✔ Real time visibility 

Access the same information from multiple sites and service points

✔ Powerful searching 

Effortlessly handle enquiries by searching for things like keywords, dates and location

✔ Configurable item fields 

Customise the platform to suit your needs

✔ Customer self service 

Spend less time processing returns and handling payments 

Get peace of mind by improving internal controls and visibility

 

NotLost lost and found software reports dashboard
✔ Reports 

View detailed management reports and share meaningful insights with your team 

 

✔ Digital history 

Item and user history supports audits, investigations and complaints

✔ User roles 

Assign roles to users and control access to suit your needs
 

✔ Secure customer records 

Ensure GDPR compliance when handling personal data

 

Get peace of mind by improving internal controls and visibility

✔ Reports 

View detailed management reports and share meaningful insights with your team

✔ Digital history 

Item and user history supports audits, investigations and complaints 

✔ User roles 

Assign roles to users and control access to suit your needs 

✔ Secure customer records 

Ensure GDPR compliance when handling personal data

NotLost lost and found software reports dashboard