The easy way for hotels to manage lost and found
Deliver an excellent guest experience, free up valuable staff time and return more items with our lost and found software
“The system has proved invaluable for us in terms of reducing the staff time and angst that was absorbed in managing lost property.”
Senior Head Housekeeper | Alton Towers Resort Hotel




Dealing with lost and found is an ongoing nuisance for your team, absorbing valuable time and energy. It’s also a sensitive area for guests that risks generating complaints and harming brand loyalty. That’s why leading hotels use NotLost to free up time and deliver world-class guest experience in this often overlooked area.
See how our lost and found software supports leading hotels
NotLost simplifies and automates the tasks you hate. Enable your team to do the job with speed and ease and get peace of mind that you and your team are doing the right thing for your guests.

Simple and reassuring for your guests

Generate positive feedback and reviews

Free up valuable time

Automate manual tasks

Respond to internal audits

Improve management visibility
68% of time saved managing lost and found
“NotLost offers us a modern solution to managing our lost property processes. It was simple to implement, is easy to use and saves significant time and hassle for our team.”
Sales & Customer Services Manager | Alton Towers Resort Hotel

NotLost helps teams of all sizes to handle lost and found with speed and ease
Put your guests first
Online lost report forms, automated emails and customer self checkout help you to respond promptly and accurately to enquiries and enhance the guest experience.


Improve team efficiency
Quick registration, powerful searching and suggested matches enable your team to get the job done faster.
Provide visibility for management
Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.

NotLost helps teams of all sizes to handle lost and found with speed and ease

Put your guests first
Online lost report forms, automated emails and customer self checkout help you to respond promptly and accurately to enquiries and enhance the guest experience.

Improve team efficiency
Quick registration, powerful searching and suggested matches enable your team to get the job done faster.

Provide visibility for management
Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.