The easy way for shopping centres to manage lost and found
Deliver an excellent customer experience, free up valuable staff time and return more items with our lost and found software
“NotLost offers us a modern and mobile system to register lost property and to handle customer enquiries, improving the customer experience of looking for their property.”
Operations Manager | Westfield Stratford City



“NotLost offers us a modern and mobile system to register lost property and to handle customer enquiries, improving the customer experience of looking for their property.”
Operations Manager | Westfield Stratford City



Dealing with lost and found is an ongoing nuisance for your team, absorbing valuable time and energy. It’s also a sensitive area for customers that risks generating complaints. That’s why leading shopping centres use NotLost to free up time and deliver world-class customer experience in this often overlooked area.
See how our lost and found software supports leading shopping centres
NotLost simplifies and automates the tasks you hate. Enable your team to do the job with speed and ease and get peace of mind that you and your team are doing the right thing for your customers.

Simple and reassuring for your visitors

Generate positive feedback and reviews

Free up valuable time

Improve productivity

Respond to internal audits

Improve visibility for management

“This is probably one of the best processes I’ve ever seen with regards to lost property”
Guest | Westfield Stratford City
“This is probably one of the best processes I’ve ever seen with regards to lost property”
Guest | Westfield Stratford City

NotLost helps teams of all sizes to handle lost and found with speed and ease
Put your visitors first
Online lost report forms, automated emails and fast enquiry responses help you to enhance the customer experience.


Improve team efficiency
Quick registration, powerful searching and suggested matches enable your team to get the job done faster.
Provide visibility for management
Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.

NotLost helps teams of all sizes to handle lost and found with speed and ease

Put your visitors first
Online lost report forms, automated emails and fast enquiry responses help you to enhance the customer experience.

Improve team efficiency
Quick registration, powerful searching and suggested matches enable your team to get the job done faster.

Provide visibility for management
Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.