The easy way for transport operators to manage lost and found
Deliver an excellent passenger experience, free up valuable staff time and return more items with our lost and found software
NotLost win TfL contract to replace Europe’s largest lost property system

“We were looking for an agile partner and were impressed with NotLost’s ability to listen to our pain-points, then quickly deliver custom features and improvements.”
Elizabeth Allen | Operations at Bolt




Dealing with lost and found is an ongoing nuisance for your team, absorbing valuable time and energy. It’s also a sensitive area that risks harming passenger satisfaction and generating complaints. That’s why leading transport operators use NotLost to free up time and deliver world-class passenger experience in this often overlooked area.
See how our lost and found software supports leading transport operators
NotLost simplifies and automates the tasks you hate. Enable your team to do the job with speed and ease and get peace of mind that you and your team are doing the right thing for your passengers.

Simple and reassuring for your passengers

Generate positive feedback and reviews

Free up valuable time

Automate manual tasks

Respond to internal and external audits

Improve visibility for management

80% of time saved managing lost and found enquiries
“NotLost is another way of ensuring we provide a first-class service for our passengers, while also improving our internal operational efficiency.”
Head of Customer Experience | Oxford Bus Company
80% of time saved managing lost and found enquiries
“NotLost is another way of ensuring we provide a first-class service for our passengers, while also improving our internal operational efficiency.”
Head of Customer Experience | Oxford Bus Company

NotLost helps teams of all sizes to handle lost and found with speed and ease
Put your passengers first
Online lost report forms, powerful searching and automated emails help you to respond promptly and accurately to enquiries and enhance the passenger experience.


Improve team efficiency
Quick item registration, suggested matches and visibility across multiple depots and stations enable your team to get the job done faster.
Provide visibility for management
Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.

NotLost helps teams of all sizes to handle lost and found with speed and ease

Put your passengers first
Online lost report forms, powerful searching and automated emails help you to respond promptly and accurately to enquiries and enhance the passenger experience.

Improve team efficiency
Quick item registration, suggested matches and visibility across multiple depots and stations enable your team to get the job done faster.

Provide visibility for management
Reports, password protected access and secure digital records help improve control and give you peace of mind that you’re doing the right thing.